Shipping Policy

Kingdom Eyelashes Shipping Policy

Same day shipping if order is placed before 5 pm Pacific Time. Please double check your address as Kingdom Eyelashes won’t be responsible for lost packages caused by wrong address.

Shipping Policy Shipment processing time: All orders are processed within 24 hours. Shipments are processed on normal working business days. Kingdom Eyelashes may experience a high volume of orders during sales and holidays and you may experience delays.

COVID-19 may also delay your shipment at no fault of Kingdom Eyelashes.

Shipment to P.O. boxes or APO/FPO addresses: Only UPS and USPS will ship to P.O. Boxes. APO/FPO can expect normal delays in shipping due to geographical locations.

Shipment confirmation and order tracking Customers will receive shipping confirmation and order tracking in their e-mail. Customs, duties, and taxes: Kingdom Eyelashes is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages or Lost Packages: Customers may choose to purchase shipping insurance through Route and file their claims with Route.

Kingdom Eyelashes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or Route directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Once the package is scanned accepted at USPS or UPS, Kingdom Eyelashes is not responsible for the package anymore. Please contact USPS or UPS first before contacting Kingdom Eyelashes.

Kingdom Eyelashes is not responsible for lost package if the wrong address was filled in. We do not retype address on shipping label, it is printed however it is input at check out. So please double check your address before summiting your order.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours

Shipments are processed on normal working business days. Kingdom Eyelashes may experience a high volume of orders during sales and holidays and you may experience delays. COVID-19 may also delay your shipment at no fault of Kingdom Eyelashes.

Shipment to P.O. boxes or APO/FPO addresses

Only UPS and USPS will ship to P.O. Boxes.

APO/FPO can expect normal delays in shipping due to geographical locations.

Shipment confirmation and order tracking

Customers will receive shipping confirmation and order tracking in their e-mail.

Customs, duties, and taxes

Kingdom Eyelashes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages or Lost Packages

Kingdom Eyelashes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging material and damaged goods before filing a claim.